Shipping Policy

Fast and Efficient Processing:

 

At Roklike, we understand the importance of receiving your orders promptly. That’s why we ensure that all orders are processed with speed and efficiency.

 

• Inventory Assurance: We maintain 100% inventory, meaning that all items listed on our website are in stock and ready to ship. You can trust that the products you order are available and will be dispatched without unnecessary delays.

• Processing Time: Orders are processed within 24-48 hours of payment confirmation. This includes verifying stock, packaging, and preparing the shipment for dispatch. Orders placed on weekends or public holidays will be processed on the next business day.

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Order Confirmation:

 

• Email Notification: Once your order is successfully placed, you will receive an email confirmation with your order details. This email serves as proof of purchase and will include important information such as your order number, billing details, and shipping address.

• Dispatch Notification: After your order is processed and dispatched, you will receive another email with the tracking number and details of the courier service handling your shipment.

Delivery Timeline:

 

• Fast Processing: We pride ourselves on maintaining 100% inventory, meaning that all products listed on our website are in stock and ready to ship. Orders are processed and dispatched from our warehouse within 24-48 hours after payment confirmation.

• Estimated Delivery: Once dispatched, you can expect your order to be delivered within 3-7 business days, depending on your location. We partner with reliable courier services to ensure timely delivery. You will receive a confirmation email with tracking details as soon as your order is on its way.
 

Shipping Methods:

 

• Preferred Carriers: We primarily use BlueDart for deliveries within India. If BlueDart service is unavailable in your area, we will ship your order via Government Registered Bookpost or Speedpost. If you have a preferred logistics partner, please contact us, and we will do our best to accommodate your request.

 

No Hidden Costs:

 

• All-Inclusive Pricing: The price you see on our website is the final price you pay. There are no hidden costs, additional taxes, or unexpected fees. Our prices are all-inclusive, ensuring transparency and trust.
 

Real-Time Order Tracking:

 

Once your order has been processed and dispatched, you will receive a confirmation email with a tracking number and details of the courier service handling your shipment.

 

• Tracking Information: You can track the status of your order in real-time by visiting the courier’s website and entering the tracking number provided in your dispatch confirmation email.

• Updates and Notifications: You will receive regular updates on your order status, including when it is out for delivery and when it has been successfully delivered. If you have any concerns or questions about the tracking information, please contact our customer service team for assistance.

 

Tracking Issues:

 

• Delayed Tracking Information: Occasionally, there may be delays in the tracking information being updated by the courier. If your tracking number does not show any movement, please allow 24-48 hours for the information to be updated.

• Missing Package: If your package appears to be lost or is significantly delayed, please reach out to our customer service team. We will work with the courier to locate your package and resolve the issue as quickly as possible.

 

We appreciate your understanding and cooperation. For any questions or assistance, please contact us at help@roklike.in.

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Thank you for shopping with Roklike.in!